Eligibility for Refunds Refund Process Non-Refundable Items Damaged Items Cancellation Policy
Refunds are available for products returned within 5 days of delivery. The product must be unused, undamaged, and in its original packaging. Our team will verify the product's condition before approving the refund.
Customized or specially designed decoration items are non-refundable unless a manufacturing defect is found.
If the product is found damaged upon delivery, please notify us immediately with photographic evidence. Such cases will be reviewed for refund eligibility.
Orders canceled before shipping will be eligible for a full refund. Orders canceled after dispatch are subject to verification upon return.